Jan
07

Mac (and Windows) New Year’s Resolutions

As we kick off this brand new year, I thought I’d put a challenge before each of you. Without any further ado, here are three things you should try to fold into your computing life in 2011.

De-Clutter That Desktop—How many things are on your desktop right now? If you have more than 10 or so, you really should get yourself organized and clean up your desktop. Aside from the chaotic clutter of having too many things on your desktop, it actually slows down your computer just a little bit. It has nothing to do with having too many files on your hard drive; your desktop is simply a folder on your hard drive. It’s the fact that the Mac OS Finder app, the one that serves up your hard drive and folder windows, actually treats each icon on your desktop like a separate window. So the more icons Finder has to keep track of, the slower your Mac runs.

Windows users, you’re included in this one. Windows Explorer, which does the same thing Finder does on a Mac, treats each desktop icon as a separate window. More windows open = slower computer.

Want a tip on how to accomplish this and still keep your files close at hand? Easy! Create one or two folders on your desktop and keep your multitudes of files inside those. You get the added benefit of having the contents listed in alphabetical order, if you use List view, so your files are much easier to find than if they were strewn all over your desktop.

Learn Keyboard Shortcuts—Do you use Command-C to Copy? Command-V to Paste? (Ctrl-C and Ctrl-V on Windows.) Then you’re already using keyboard shortcuts! But did you know that there are more than just Copy, Paste and Cut? So why make your mouse hand do all the work? Learn more keyboard shortcuts and get twice as much done with the same amount of effort!

Not sure what the other keyboard shortcuts are? Easy, click up in the File menu right now; any menu command will have its keyboard shortcut listed out to the right of it.

Sidebar—The Mac Finder window has a sidebar on the left that has icons for your hard drive, any connected drives and your User folders: Desktop, Documents, Music, Movies, Downloads, etc. But what you may not know is that you can add a shortcut to any other folder on your drive to this sidebar. If you’re working on a project and you find yourself navigating to the same folder over and over, just drag that folder into your sidebar. An alias is placed there and from now on you can just click that in any Finder window and be taken directly to that folder. When your project is finished, just drag the folder out of the sidebar and it vanishes in a puff of smoke. The original folder is still where it was, as only the shortcut to it has been removed. You can put as many folder shortcuts as you wish into your sidebar.

Windows users, your Explorer windows work similarly, with a few limitations.

So there you are, three things you can easily incorporate into your life this year. Learn all the little things, and by this time next year, you’ll be on your way to being a Power User! (That’s geek speak for someone who really knows how to get the most from their computer)

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Nov
14

Backup Now or Cry Later

I replace about eight hard drives for my clients every month. I always ask them if they had their files backed up and the answer is almost always “No.” I hate seeing the look in their eyes when I tell them that their files are gone. It’s the least enjoyable part of my job. In addition, it can be avoided.

Are there photos, mp3s, videos or other files on your computer you don’t want to lose? Are you backing up your hard drive regularly?

Guess what. Your hard drive is going to die too. In fact, ALL hard drives are going to die. Someday.

That’s why it’s so important that you back up your important or precious files regularly. One day you’re going to turn on your computer—Mac or Windows, it doesn’t matter—and your hard drive will be nowhere to be found. Trust me when I tell you, that is not a good feeling.

You say your hard drive is only a few months old so you don’t have to worry about it failing? Think again. A recent study showed that over 10 percent of brand new hard drives fail in the first year.

So what should you do to protect your files?

Level One Protection—Sign up for online backup with Carbonite. It’s cheap, it’s easy and it’s automatic (after a simple setup). It works on Linux, Windows or Mac, although your Mac needs to have an Intel processor. If your Mac doesn’t, you should skip to the Level Two plan. Carbonite costs just $5/month and that buys you unlimited data storage.

I put the online backup solution as Level One because it’s the simplest solution. There’s one certain thing about backing up—if it ain’t simple, it ain’t gonna happen. We humans are funny that way. But seriously, for the cost of a cheeseburger, soda and fries, you can have ALL your data backed up to a hard drive that resides somewhere other than your home or office. Why is the location of the backup drive important? I’ll give you four reasons: Fire, Flood, Tornado, and Theft. If any of those things happen to you, your files are still safe and sound somewhere else.

Level Two Protection—Buy an external hard drive and use your Mac’s built-in backup software, Time Machine, or any of the third-party software-backup solutions available. That goes for you Windows users too; SyncToy is a free backup application made by Microsoft or there are many other apps out there to choose from.

Level Three Protection—This is for the user who is really concerned about data loss or has data that simply must not be lost. Period. You should make a clone (a bit-for-bit copy) of the external hard drive used in Level Two and store it at a friend’s or relative’s house. Now you have TWO external hard drives with all your data, and they’re kept in two different locations. For cloning I like to use either SuperDuper! or Carbon Copy Cloner.

If you do all of these steps you will have four copies of your data (one on your computer, one online, one on your first backup hard drive and one on the clone), stored in three different places. Like I told my friend the other day, if I lose all four copies of my data I, and the rest of mankind, have bigger problems (End of the World!).

Seriously, for the average user, Level One OR Level Two is fine. However, like I said at the beginning of the article, each additional layer just means that your data is that much more secure and safe.

Final Note: If you’d asked me for a backup solution a few months ago, I probably would have reversed Level One and Level Two, with the local hard drive solution the preferred first step. But now that online backup is so cheap and easy to set up, and then runs constantly and automatically, this just seems to be the best solution for the average non-techie user. If you’re a techie and you’re not intimidated by doing your own backups, then by all means, switch Level One and Level Two around.

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Oct
27

4 Quick Mac Tips

I have two Mac tips for you this month, ladies and gentlemen. Well, 3 actually, and 4 if you count the email one as two. Alright, enough math!

Lose the iDisk and turn off empty trash warnings
iDisk is a part of AppleMe web services. For $99 a year, you get online storage and a few other things. But if you don’t use MobileMe and you’re tired of seeing the iDisk icon in your Finder window’s sidebar, simply open Finder Preferences (Finder Menu>Preferences), click the Sidebar tab and UNcheck the iDisk icon. It will no longer appear in your Finder window sidebar. While you’re there you can uncheck any other devices you don’t want to see in your sidebar, such as external drives and CDs, DVDs and iPods, although I don’t recommend it.

Now click the Advanced tab and UNcheck the box next to “Show warning before emptying the Trash.” Now your Mac will no longer bug you when you empty your trash. If you tend to delete things you didn’t mean to, be careful with this setting. Once you choose to Empty Trash, it’s gone, with no more second chances!

Attach iPhoto photos to email

If you use Mail, the Mac OS X email program

Select all the photos you wish to attach (Command+Click to select multiple photos), then click the Share Menu at the top of the screen. You will see several options for Sharing, but you want to choose the first one, Email. A window will pop up asking you to choose the size and quality of the photos. When you’ve done that, click the “Compose Message” button. Mail will create an email with your photos attached. Just address it and click Send.

If you use Gmail or Yahoo Mail

Open a new message in Gmail, click “Attach a file” in the Finder window that opens and look in the sidebar aaaaalllll the way down at the bottom under Media (you may have to click the reveal triangle to see the entries under Media). You will see Music, Photos and Movies. Click Photos and you will see all your iPhoto Events and Albums. Now just select all the photos you wish to attach (Command+Click to select multiple photos) and then click the Open button. Gmail will attach them all to your new email.

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Oct
27

Preview Is Powerful

I recently sent a JPEG file to a Windows friend (do you categorize your friends this way too or is it just me?) and she asked me how she could open it because Windows didn’t have an application just for viewing images. It was then that I remembered that we Mac users are truly spoiled by our OS. Apple gave us Preview, a simple application just for viewing images and PDFs, that launches in about 3 seconds and will display most any image file known to man.

But did you know that Preview will do some handy image manipulation also? Click the Tools tab in the Preview menu and see what I mean. You can change the image size and resolution, crop, adjust levels, saturation, exposure and tint and even save the file as a different format. And my favorite use of Preview is for taking shots of my Mac’s screen to use in articles or to send to friends and clients to illustrate how to do something on their Mac.

Want to give it a try?

Press Control-Shift-Command-4 on your Mac keyboard. Your cursor should change to a crosshair. Now click and drag anywhere on the screen to select what you wish to take a screenshot of. Release the mouse button and the screenshot is saved to your clipboard.

Now open Preview and choose New from the File menu (or press Command-N on the keyboard). Voila! Your screenshot is automatically loaded into a new image! If you’re satisfied with it as is, click Save from the File menu (or press Command-S), name it and choose where to save it. You just took your first screenshot!

If you want to take a screenshot of an entire window, be it a Finder window or an application’s window, tap the Spacebar after you press Control-Shift-Command-4 and the crosshair will change to a camera icon. Wherever you move the mouse selects entire windows. Release the mouse button and the entire window will be saved to the clipboard. Again, create a New document in Preview and your window will be in it. Neat, huh?

If you find that you need to adjust the image, click on the Tools menu and you can change size, color, rotate, and flip it horizontally or vertically.

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Sep
26

Here We Go Again!

A battle for mobile marketshare and mindset is heating up between Apple and Google, and it promises to be one for the ages. But something about all this seems very familiar…

Let’s take a look back in time to the ’80s. The Mac vs. Windows argument has been around, well, as long as the Macintosh and Windows Operating Systems. Mac came along in 1984, and Windows joined the game the following year. Mac had the early lead but Windows slowly overtook the Apple OS, and soon it was the default choice of computer users the world over, with Mac relegated to settle for a relatively minuscule share of the market.

The facts behind why Windows was able to overcome Mac’s early lead in the personal computer market are and have been hotly debated for decades now. Maybe it’s because Microsoft chose to sell and license their Windows OS to any manufacturer who wanted it for their IBM-compatible PC while Apple chose to sell their Mac OS only on their Macintosh computers. Maybe it was because businesses adopted the Windows platform early on, and so when the big PC craze of the mid-1990s hit, home users simply bought what they were using at work. Either way, the die was cast, and it became a Windows world.

Almost 30 years later, another such battle is shaping up with Apple’s iOS on one side and Google’s Android OS on the other. You might even say it’s the same battle, only with Google now taking the role of Microsoft as the company that was late to the game Apple was already winning. Apple has iOS, but you have to buy their iPhone to get it, while Google is selling and licensing their Android OS to any manufacturer who wants to put it on their smartphone.

Would history repeat itself or have users become more sophisticated and wise this go ’round?

Ease of Use

Mac users, such as myself, have long argued that the Mac is the better platform because it’s easier to use than Windows, therefore, you can do more with it. Mac users don’t spend hours fussing with antivirus software or drivers like our Windows-using counterparts do; we just turn on our computer and start using it. Apple has already done the hard work for us by tasking their software engineers with making the OS as intuitive as possible. In other words, things were where you naturally expect them to be and you never have to look too far or too hard to find what you’re seeking. The Windows platform has only somewhat reached that level with the release of Windows 7, but it’s still not as fluid as the Mac OS.

Similarly, Google’s Droid OS (which I’ve used on a Droid Incredible, Droid X and Google’s own Nexus One smartphones) is nowhere near as polished and easy to use as Apple’s iOS. What takes three touches on an iPhone can often take six or more on a Droid, and I’m not talking about major geek-type tasks either; I’m talking about simply turning off Wi-Fi or setting up your e-mail account. Google seems to be taking a page from Microsoft’s book and loading their OS with everything any consumer could possibly want at the expense of simplicity. Apple, on the other hand, thought about the person who would be using the phone and the features that person will most want to use. By focusing on those features and leaving out all the other debris, Apple has a streamlined interface that anyone can pick up and immediately start using.

On that front, the similarities hold up to the Mac vs. Windows war of days gone by; Apple’s stuff is STILL easier to use than the OS from Windows/Google. So let’s look at one of the other major differences in platforms–software.

More Apps = Better Platform

A favorite battle cry of the Windows camp over the last 30 years has been the number of software titles available on Windows as opposed to the number available for the Mac. Although the number of Mac apps has increased substantially in the last decade, there are still easily 10 times as much Windows software out there as there is for Mac.

Jump to present day, though, and the exact opposite is true in the mobile war. iPhone apps number over 200,000 while the Droid OS boasts around 140,000 last time I checked. Here’s the thing, though: what was true 30 years ago is still true today; it’s not the number of apps but rather the quality of apps that matters. Back then, there were far fewer Mac apps but what did exist were very, very good, while there was a lot of junk software on the Windows side.

So the present-day iOS vs. Droid apps war will most likely be a wash. There is a TON of software for both, and there is a TON of low-quality stuff, but there’s enough good stuff to satisfy everyone’s needs, no matter which side they’re on.

Choice

The final thing that marks the division between the two camps is choice of hardware. In the computer war, there are a multitude of choices of Windows hardware from the likes of Dell, HP, Toshiba and Sony to name just a few. In the mobile war, there are Droid phones made by HTC, Samsung and Motorola, with more probably coming soon.

On the Apple side, both computer and mobile, there is the Macintosh in its different laptop and desktop iterations, and there’s iPhone. A glaring difference in the two campaigns, though, is that the iPhone costs the same as the various Droids while the Mac still commands a premium price compared to its Windows counterparts. The argument that “Apple stuff is too expensive” doesn’t apply to the mobile wars.

Choice can also be an issue when talking about carriers. As of this writing, iPhone is available only on AT&T while you can get your Droid on AT&T, Sprint, Verizon and T-Mobile. That is an important distinction as of right now. However, there are strong indications that AT&T’s stranglehold on the iPhone is just about over. Many tech pundits and journalists say that iPhone on Verizon, and possibly the other carriers, is a done deal come January.

It’ll be interesting to watch what happens and see if Apple once again becomes a fraction of the market or if they maintain their early lead this time.

What do I think? Well, I have to add in a few things that are coming down the pike from each side to answer that question. Apple has the iPad and the iPod touch (which is set for an update next week), and surely there will be Droid pads and tablets coming soon to rival the iPad. But there are also two new devices on the way that will bring the whole app experience to your TV. Apple is coming out with a new version of their AppleTV set-top box, which will run iOS4 the same as on iPhone, iPod touch and iPad. They recently came out with a wireless trackpad that, when used with the AppleTV on your TV set, will mimic almost exactly the interface we now have with our iPhones and iPads.

Update: And the AppleTV may or may not become more app-centric in the future. I thought it might be this go ’round, with the release of the all-new AppleTV last week but alas, that didn’t happen. Yet.

Google announced several months ago that they’re coming out with GoogleTV, but it seems they’re not going to build a set-top box. Instead, they plan to license the Droid software, which is at the heart of GoogleTV, to third-party manufacturers for including in their devices.

With these developments, I think that whichever company makes that TV integration work the best (I’m looking at you Apple) could set themselves up as the leader in the mobile-computing arena. We humans sure do love our TVs!

By the way, lest you Microsofties feel left out, Microsoft is releasing their long-awaited Windows Mobile 7 OS on several smartphones soon. It’s reported to be very similar to the very nice Zune interface, which could prove to be interesting. Apple and Google have a huge lead on Windows on the smartphone platform but never count Microsoft out; only six years ago, Windows Mobile owned the market. Expect a full-out marketing assault as soon as it’s reported that they plan to spend $500 million on the launch. After all, what’s a war without some propaganda?

Wars and rumors of wars, indeed.

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Sep
18

Can’t Double-Click Anymore!!

Dawn writes:

I have a MacBook Pro and my daughter was using it and she changed something and now I can’t double-click on anything to open it. When I click a file or folder it gets the little outline on the icon but it won’t open!

Do you have any idea what she changed and how to change it back?

Thanks for the question, Dawn.

Chances are good that your daughter changed your mouse/trackpad’s double-click speed. If she set it too high you would literally have to double-click very, very quickly in order for the Mac to register it as a double-click and not a single click.

Open System Preferences from the Dock or the Apple menu, and go to Trackpad (or Mouse if you’re on a desktop Mac).

Look at the Double-Click Speed slide control. Try sliding it to the left, towards Slow, and then go to the Desktop and try double-clicking something. If it still doesn’t open, go back to the slider and move it a little more towards Slow.

I bet that fixes your problem!

Thanks for writing in, Dawn, and anyone else is invited to send me your questions and I will do my best to put together a tutorial for you. All throughout the month I answer more questions and post other useful Macintosh and iPhone related articles on the website, so go over to boropulse.com and look in the Scoop section for my stuff!

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Sep
18

Disappearing Firefox!

Charles writes:

“Dear MacMedic: I downloaded and installed Firefox and put it in my dock but every time I restart my Mac the Firefox icon has a grey question mark over it and it won’t run! I have to go find Firefox again and drag the icon into the dock again. Why does this keep happening?”

Thanks for the question, Charles. I see this frequently and I bet I know what’s going on.

The problem is that you’re not actually installing Firefox into your Applications folder; you’re just running it from the disk image that it comes in. Let me explain.

When you download most Macintosh applications, including Firefox, you actually download a disk image, or a virtual image of a removable disk. They have the extension “.dmg” minus the quotation marks.

 

 

 

 

 

 

When you double-click the disk image file, the disk image mounts to your desktop and it opens, revealing the Firefox (or whatever application you downloaded) icon. I bet you’re just dragging that icon into your dock and running it instead of dragging it into your Applications folder first.

So do that, drag the application’s icon into your Applications folder first, then drag that icon into the Dock, eject the disk image, and your disappearing act should be a thing of the past.

Thanks for writing in, Charles, and anyone else is invited to send me your questions and I will do my best to put together a tutorial for you. All throughout the month I answer more questions and post other useful Macintosh and iPhone related articles on the website, so go over to boropulse.com and look in the Scoop section for my stuff!

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Sep
18

Play Windows Videos on a Mac

While Macs can play most video files you’ll encounter online, there are some parts of the Internet that are still largely a Windows world. For those sections, your Mac may need a little help in the form of some free software designed to make sense of all the different video formats.

Whenever I set up a new Mac, there are three free pieces of software that I install that enable you to view 99 percent of the videos you’re likely to find online.

These are:

Perian- Download Perian here. This will install most video codecs (files used to compress and decompress video) that QuickTime Player needs to play most .avi files that you download.

Flip4Mac(WMV Player) – Download Flip4Mac here. When installed, this software will enable you to view most of the Windows video files you encounter on websites and downloads. There are paid versions of Flip4Mac that do more, but the free version is all you really need.

VLC – Download VLC here. This awesome piece of software comes in Mac and Windows versions both. This is what you want to use when a file you downloaded just won’t play in the QuickTime Player. I have yet to find a video format that VLC won’t play!

So never fear, install those three and you should be able to watch anything your Windows friends can and then some!

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Sep
17

Popcorn 4 Review

I’m a video geek and have hundreds of video clips on my hard drives. I often grab more from a variety of sources and convert them for use in different projects or for playback on my iPhone, Apple TV or Xbox 360. Handbrake and QuickTime Pro are my editing and conversion tools of choice, but I’m always on the lookout for something new. Roxio’s newest version of Popcorn might be just the thing I’ve waited for to combine all the video tools I need into one application.

New Features

You use Popcorn, which originally came out in 2005, to copy or compress non-commercial DVDs, and to convert video clips to file formats used by portable media players. Popcorn 4 adds web video capture, basic video editing, and more conversion options to make your creations playable on even more portable devices. MacNN has reviewed earlier versions of Popcorn, as noted at the bottom of this review, so I’ll just touch on what is new in version 4.

The interface is the first sign of change in the new Popcorn. You always know what mode you’re in with a Copy tab on the left and a Convert tab on the right. The big red burn and export button remains on bottom right, but the disk capacity meter that used to arc around it now runs along the bottom of the window. This new, longer meter gives you a better idea of how much room you have left in your project.

Popcorn 4 Main Window

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

You can pull individual clips or pieces of clips and audio from your non-commercial DVDs. From the Media Browser window just navigate to your DVD, choose any of the tracks and click the plus button. Your clip opens in its own window and gives you sliders to choose only the portion of the clip you want to save. You can add the clips to a new project and burn a compilation DVD or you can export the files to any of the file formats that Popcorn generates.

DVD Clips – Screen shot by Roxio

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

New Video Capture and Download

Another useful Popcorn addition is the ability to download any video that is playing in your Internet browser’s window. You simply open Popcorn’s Media Browser, choose Web Video, and any videos that are loaded into your Internet browser window appear. Double-click to add it to your video files project. I went to Google’s video page, YouTube, and Vimeo and Popcorn downloaded all the videos flawlessly. I tested this using Safari 4.0.3 and Firefox 3.5.4 and both worked perfectly.

Web Video Extraction - Media Browser

 
 
 
 
 
 
 
 
 

The new Popcorn can also detect and import video from the new generation of AVCHD and AVCHD Lite camcorders. It works with your Tivo to transfer, convert, and burn your TV shows to DVD or export for use on your portable devices. Popcorn also works with Elgato’s EyeTV line of TV tuner devices. I currently use the EyeTV 250 Plus and Popcorn works seamlessly with the EyeTV software to preview, import, and convert the test recordings I made.

 
 
 
 
 
 
 
 
 

Video Preview

Much improved in Popcorn 4 is the video preview feature. To keep you from wasting time on a conversion that doesn’t look as good as you’d like, you can preview exactly how your video will look. You can even save your preview clips so you can compare them side-by-side before you decide which settings to use. This feature alone will save you hours of conversion trial and error.

 
 
 

You also have more options when you’re ready to export your video. In addition to Apple TV, iPhone/iPod, PlayStation 3, Sony PSP, Xbox 360, and BlackBerry, Popcorn can export files for playback on Nintendo Wii and Palm Pre. You can also upload your videos directly to your YouTube account or export in Adobe’s Flash Video format.

Available Codecs

When you choose the YouTube option, you’re prompted for your account login and password and given the opportunity to title, categorize, and tag your video. I tested a 30 second video clip and it exported smoothly and uploaded to YouTube without a hitch.

 
 
 

Flash Export and Files

There are two Flash Video options, the first exports your video as a stand-alone Flash file to be played in any application that can play Adobe Flash video. The Flash Video with Player option exports your video file along with everything needed to use it on a web site. It even exports an HTML template with the video embedded with full Flash controls for playback and volume. In the past, I have used Apple’s QuickTime Pro to convert video to Flash for use on my web site but I always had to piece together the necessary playback software, HTML code, and JavaScript code from scratch. Popcorn has taken the hassle out of all that with one very smooth step. Bravo!

If you like to play around with video but want to keep things simple, you should take Popcorn 4 for a test drive. It has the fit and finish I’ve come to expect from Roxio and has the video horsepower under its hood to handle most editing and conversion jobs you might encounter. The CPU friendly Popcorn lets you pause and resume conversion too. It is easy for me to recommend Popcorn and give it an almost perfect rating.

Popcorn runs on any Mac with an Intel processor, QuickTime 7, and Macintosh OS X 10.5 (Leopard) or 10.6 (Snow Leopard). It costs $49.99 for first time buyers and $29.99 for owners of previous versions of Popcorn.

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